Returns / Exchanges
We know that you are happy with your order but if not here are our policies.
We are now inspecting our items before they are being tried on and afterwards due to tares/makeup.
If for any reason you are not satisfied with a product purchased in the store you have up to 7 business days to return item but no refunds exchange ONLY. We will then issue you a gift card.
ALL in store Pre-Orders can be exchange only NO refunds. No exceptions.
HANDBAGS / ACCESSORIES
We do not give a refund or exchange on handbags and / or accessories. ALL SALE ITEMS ARE FINAL.
Return Policy Shipped Product
If for any reason you are not satisfied with your purchase, we will gladly accept the return of your unworn merchandise with tags attached and in the same packaging in which it was received, within 7 days of the original date of purchase from the time it was received.
To make a return or exchange, simply pack and seal the return merchandise with the original invoice in an appropriate shipping box or envelope and send it back to us using an insured service to the above address. The Beauty Lounge will not be held responsible for items lost in transit, so we strongly suggest insuring your package.
Once we have received and inspected your return or exchange, your credit will process to the same credit card that was used originally within five business days. The Beauty Lounge reserves the right to deny any exchange or return that does not meet our requirements. Any denied return or exchange will be sent back to the customer.Before shipping or returning any items to the Beauty Lounge you must first email us and let us know that you are returning the item. Also, if you do not email us prior to we then can not process your order.
All sales during an event are FINAL. NO EXCEPTIONS.
Purchases of all SALE merchandise, are deemed Final
Any merchandise sold from the intimate category of Beautifully Speaking is considered a Final Sale and can not be returned.
Non-refundable Items: Beautifully Speaking Baby Doll Tees & Intimates
How to Return:
The Beauty Lounge
c/o Sonya Walker
1116 N. Walker
Oklahoma CIty, Oklahoma 73103